01
Visual workflows
Design reliable conversations for enquiries, bookings, orders, and follow-ups without turning every reply into a technical project.
Built for WhatsApp-first businesses
Every message,moved forward.
ReplyXa turns everyday WhatsApp conversations into clear customer journeys—so your business can reply, sell, book, and support around the clock.
Official WhatsApp Cloud API Sinhala · Tamil · English
24/7 Always ready
01 New order captured
Today
Type a message➤
24/7Conversation coverage
<10sAutomated response target
3Local languages ready
1Unified operations view
The ReplyXa difference
Automation that knows
what happens next.
Live automationToday
42requests handled96%completed in flow
Not another chatbot that only talks. ReplyXa connects conversations to the real work behind your business.
02
Orders & reservations
Turn customer messages into structured orders and bookings that your team can manage from one focused dashboard.
03
Human handover
Automation handles the routine. Your staff can step into the moments that need context, care, or a confident human decision.
Workflow first
Clear paths create
better conversations.
Build a dependable customer journey first. Add intelligent assistance where it creates real value. Your team stays in control from the first hello to the final handover.
Design your first workflow01Customer message“I want to order”
02Guided choiceMenu · delivery · time
03Action createdTeam receives the order
Built around real business
One platform.
Many conversations.
ReplyXa adapts to the customer journey you already have—then makes every step faster, clearer, and easier to manage.
Restaurants
Share menus, capture complete orders, confirm pickup or delivery, and manage table reservations without missed details.
Order #RX-1042 · Confirmed
Retail & e-commerce
Guide product discovery, answer common questions, capture purchase intent, and keep customer conversations organized.
New product enquiry · Qualified
Service businesses
Turn enquiries into bookings, send clear status updates, and give staff a shared view of every customer request.
Appointment · Friday, 3:30 PM
OperationsGood morning, Shanaka
SC
Open conversations128↑ 14% this week
Orders today4231 confirmed
Reservations186 arriving soon
Live activityView all
Order #RX-1042New takeaway order · Nimal Perera
NowReservation confirmedTable for 4 · Saturday, 7:30 PM
2mHuman handoverProduct enquiry · Dinithi Silva
5mConversation statusToday
84%automated
CompletedIn progressHandover
One operating view
Your conversations become visible work.
Move beyond scattered chat threads. ReplyXa gives your team a structured view of customers, messages, orders, reservations, and workflow activity.
- Customer profiles and conversation history
- Searchable orders and reservation details
- Role-aware access for owners and staff
- Practical analytics for daily decisions
From number to live workflow
Start simple.
Scale with confidence.
Connect WhatsApp
Link your business number through the official Cloud API with guided setup.
Shape your journey
Turn your menu, booking steps, FAQs, and team rules into clear visual workflows.
Run from one place
Monitor activity, handle exceptions, and improve the experience from your dashboard.
Designed for local conversations
Speak the language your customers trust.
Build consistent customer journeys in Sinhala, Tamil, and English—without losing the clarity your operations need.
Plans that grow with you
Begin with the work
that matters most.
Every plan supports one connected WhatsApp business number, with room to grow your team and automation library.
For a focused operation
Starter
A practical starting point for a small team automating one core customer journey.
- 3 workflows
- 2 staff members
- 1 WhatsApp number
- Orders, bookings & customers
For growing teams
Growth
More room to automate sales, service, orders, bookings, and everyday follow-ups.
- 10 workflows
- 5 staff members
- 1 WhatsApp number
- Orders, bookings & customers
For advanced operations
Pro
A larger operating layer for teams with multiple journeys and higher service demands.
- 30 workflows
- 15 staff members
- 1 WhatsApp number
- Orders, bookings & customers
Need a tailored rollout? We can map your workflow before recommending a plan.
Questions, answered
Good automation
starts with clarity.
Still deciding what your first workflow should be? We’ll help you map it.
Does ReplyXa use the official WhatsApp API?+
Yes. ReplyXa is designed around Meta’s official WhatsApp Cloud API, giving businesses a reliable and policy-aligned foundation for automation.
Do I need technical knowledge to use it?+
No. The visual workflow builder is designed to turn business steps into clear conversation paths without day-to-day coding.
Can ReplyXa manage orders and reservations?+
Yes. ReplyXa can collect structured restaurant orders and reservations through WhatsApp, then place them in a dashboard where staff can review and update their status.
Can a staff member take over a conversation?+
Yes. Automation handles repeatable steps while your team remains available for exceptions, complex questions, and customer moments that need a human response.
Which languages can I use?+
ReplyXa is being built for Sri Lankan businesses with Sinhala, Tamil, and English customer journeys in mind.
Ready when your customers are
Turn your next WhatsApp message
into your next business result.
Tell us what your customers ask for most. We’ll show you how ReplyXa can turn it into a clear, reliable workflow.